Jewellery FAQs

*Please note I do not claim that these gemstones will heal you or cure you from disease. View them as a little comfort and support.

HOW TO SELECT

When it comes to choosing your gemstones, I always advise to go with the first one you are drawn to, as this is usually what you need (your intuition is rarely wrong).

 

If you are buying for someone else you could think of them and see what you’re drawn to or alternatively, consider what they might need and refer to the crystal info page (or simply select a colour you know they love).

SIZE & FIT

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A good way to find the size you need for my bracelets is to use a piece of string or measuring tape. Measure just below the wrist bone (tightly) and add 1cm. Then choose the closest size below:

Small: 6 - 6.25 inches around (15.3 cm - 15.9 cm around)

Medium: 6.5 - 6.75 inches around (16.5 cm - 17.2 cm around)

Large: 7 - 7.25 inches around (17.8 cm - 18.4 cm around)

SHIPPING INFO

Items are sent either 1st class signed for at £5 or 1st class tracked at £7 (please specify when you get in touch)

Alternatively, you can collect in class.

RETURN & REFUND POLICY

I want you to be happy with your purchase. If, for any reason, this is not the case, please contact me.

 

Unworn jewellery can be returned/exchanged within 14 days of the delivery. Outgoing and return shipping charges are not refunded.

 

My products are guaranteed for a year. I have sourced a very high quality elastic but if in the rare instance the string has broken please contact me and I can organise re-stringing. To look after your jewellery please ensure you follow the care instructions.

 

Please be aware that all gemstones will slightly differ due to the naturally occurring variances in the stones. Some may have colour variations or even slight chips. This is not a fault, this is how Mother Earth created them (and how you know they are real and not factory created!). 

 

CARE AND CLEANSING

To keep your jewellery looking its natural best please follow the below tips

 

CARE:

Rather than stretch the elastic, I recommend that you roll your bracelet on and off your wrist.

Never spray perfume onto your jewellery and avoid getting body lotions or suntan cream on it.

Please take your jewellery off before showering, bathing and taking a swim!

 

CLEANSING:

One of the easiest ways to cleanse and recharge your crystal jewellery is to leave it in the moonlight by placing it on a windowsill overnight (a full moon is best).