I aim to dispatch in stock items within 5 working days of receiving your order and shipping within the UK is included in the price.
I use Royal Mail first class 'special' so your jewellery should arrive within 48 hours however this may take longer owing to the Coronavirus so please be patient. Thank you.
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I hope that you are happy with your jewellery. If, for any reason, this is not the case, please contact me. All gemstones will slightly differ due to the naturally occurring variances in the stones. Some may have colour variations or even slight chips. This is not a fault, this is how Mother Earth created them (and how you know they are real and not factory created!).
Unworn jewellery can be returned/exchanged within 14 days of the delivery. Outgoing and return/exchange shipping charges are not refunded.
Please note, the following items can’t be returned or exchanged unless they arrive damaged or defective.
Custom or personalised orders
Please also note that if the item is not returned in its original condition, the buyer is responsible for any loss in value. I carefully check every product I create and send. However, if you do receive a broken or damaged item please email me and I will happily replace it as long as it is returned within 14 days of purchase.
SHIPPING & RETURNS